Instruction Manual NatelGo

Dialling within the University of Zurich :

Mobile to Fix the internal number e.g. 44321
Mobile to Mobile area code 7 and the internal number e.g. 744321
Fix to Mobile area code 7 and the internal number e.g. 744321

Enquiries and forwarding with NatelGo

via the menu navigation of the phone or via key commands :

Attention, this function is not supported by all mobilesmore

by keyboard command

• Initiate enquiries: Press the Send key
• Dial a new number and press the Send key
• Forward by pressing the 4 key and then the Send key

External calls External numbers (national and international) can be dialled in the standard format (without a preceding "0")

Recommendation: Save all phone numbers in the phone book of your mobile device in international format + 41 xx ....... ( omit 0! example: 044 234 34 56 new + 41 44 234 24 56)

- For calls from stored callers you will receive the name display
- Your numbers stored in this way can also be used abroad!

Incoming calls are always signalled in international format:  +41 xxxxxxxx

Calls from stored callers are displayed with their name, see also External outgoing calls

Redirection target on the desk telephone set

* The call forwarding from the desk phone to the mobile device must be programmed with the NatelGo number 7xxxxx (xxxxx= own internal phone number) as destination. Example: 742345

This is the only way you can benefit from the reduced rates:

• Redirection from a fixed-line telephone to a UZH NatelGo: free of charge

Redirection destinations on the mobile device

By default, call forwarding is set to the Combox
* Destinations for call forwarding must be entered in international format.
Example : Forwarding to +41 44 234 24 56

You can also use the mobile as usual when abroad, the only restriction being that you can use it in the same way:

• Internal 5 digit numbers cannot be dialled, the complete number +41 44 64 xxxxx must be dialled.

Fees:

For calls abroad (outgoing and incoming) the standard roaming tariffs published by Swisscom Mobile apply according to provider, see
Communicate internationally

Swisscom Mobile does not grant any discount for connections abroad!

If a NatelGo Mobile is called abroad, the caller pays the normal tariff to Switzerland. The roaming charges to abroad are charged to the called mobile subscriber.

For listening to the COMBOX® abroad the roaming tariff from the caller's location to Switzerland is charged. Abroad you also pay roaming tariffs if someone leaves you a message on your COMBOX®, even if the mobile phone is switched off.

This way you avoid unnecessary roaming costs:

Divert all calls directly to the COMBOX® - this way, calls within Switzerland remain within Switzerland:

Switch on:

1. Enter the following key combination:

21 +41 86x# (x is your 10-digit mobile phone number including area code). Example: +41 86 079 123 45 67 # (or speed dial and #).

2. Press the call key.

Switch off:

1. Enter the following key combination: ##21#,

2. Press the call key.

NatelGo tips