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Q: Where do I apply for a new telephone line/machine or voicemail box?
A: A new application as well as a change of configuration can be applied for via your Telecom Delegate or your institute secretariat, as can a change in the directories
Q: Is call forwarding to an external phone number or mobile phone possible?
A: You can enter call forwarding to an external number in exactly the same way as call forwarding to an internal number. The only thing you have to consider is:
Q: Can I suppress the display of my phone number?
A: To suppress the display of my phone number for a call, enter *31 before entering the <phone number>. This will prevent the own phone number and the display name from being transmitted, the called party will see "Phone number suppressed".
This function can be used for internal and external calls.
When you end the call, the caller ID suppression is deactivated again
Q: Why can't I dial value added numbers 0900, 0901, 0906?
A: Most value added numbers are blocked for employees. Please note that many services offered on 0900 numbers are also available free of charge on the Internet (e.g. SBB timetable, airport arrival times, etc.)
Q: What music on hold is played?
A: Annual programme of music on hold:
January | Scott Joplin: Piano Rags, Stoptime Rag, Joshua Rifkin |
February | Schweizer Oktett: Heimwärts, Evviva i Soci |
March | R. V. Williams: Fantasia on Green Sleeves, Philadelphia Orchestra, Eugene Ormandy |
April | Jack Palmer, Spencer Williams: I've found a new baby |
May | Gottschalk: Pasquinade Op. 59, David Helfgott |
June | Gilles Apap & The Colors of Invention: Lost Indian and Ways of the World |
July | Keith Jarrett: Köln Konzert Part 2c |
August | J. Rodrigo: Concerto de Aranjuez, Adagio, Carlos Bonell (Charles Dutoit) |
September | G. F. Händel: Wassermusik, Alla Hornpipe, Lorin Maazel |
October | Bireli Lagrene: Autumn Leaves |
November | Reinhard Heldner, Naïve altitude: D'Flottu elf |
December | Joh. Seb. Bach; Kantate no. 147, Jesus bleibet meine Freude, Orpheus Chamber Orchestra |
Q: How to configure the dialing method in a fax machine?
A:
Q: How can I direct incoming calls to the answering machine?
A: Target number for call forwarding to voicemail is the code *78
For further details see link:
Q: Can I listen to my voicemail box from home or abroad?
A: YES, dial 044 634 11 78 from Switzerland or +41 44 634 11 78 from abroad and let the spoken menu guide you.
IMPORTANT: You need the PIN you defined when you set up your voicemail box. A forgotten or lost PIN must be reset by the administrator, for this purpose please create a ticket